Contact us

Have questions? We're here to assist you.

For quick answers to frequently asked questions, visit our 24/7 FAQs page.

If you didn't find the information you need, you can reach out to us in the following ways:

• Option 1: Email us directly via service@ikoolcore.com;
• Option 2: Fill out the contact form below, and our support team will respond promptly.

Our Business Hours (GMT+8):

• Monday to Friday: 10:00 am – 18:00 pm

Business address: 706 Prince Edward Road East, RM A29, 24TH FL, REGENT'S PARK PRINCE INDUSTRIAL BLDG, KL, Kowloon Hong Kong SAR

Repair Service (for Packages only):

• Name: Michael Zhu (iKOOLCORE)
• Phone: +852 9518 3888
• Address: Flat A1, 3/F, Lungga Mansion, 46A Belcher's Street, Kennedy Town, Hong Kong, China
  （Chinese: 香港島西區堅尼地城卑路乍街46號隆基大樓3楼A1室）
• Email: service@ikoolcore.com